Residential Tenancy Officers follow the Residential Tenancies Act and Regulations when they mediate or adjudicate disputes. Policies exist to help ensure the laws are followed consistently.
Policies also address issues that may not be clearly covered by the law, but still require a consistent approach.
These policies are provided to inform landlords and tenants of the policies used by the Residential Tenancies Program and to help readers understand the Residential Tenancies Act. These policies are used by the Residential Tenancies Program to make decisions under the Residential Tenancies Act.
The policies may not address all situations or disputes which may arise between a landlord and a tenant. The Residential Tenancies Program may change any policy it determines to be inconsistent with the Residential Tenancies Act. Policies may also be added or deleted as necessary to improve the function of the Residential Tenancies Program. Where any policy conflicts with the Residential Tenancies Act, the Act takes precedence.
|Policy #||Policy Title||File Type and Size|
|01||Application to Director||- 337.02 kb|
|02||Abandoned Personal Property||- 308.71 kb|
|03||Agreements of Purchase and Sale||- 305.91 kb|
|04||Application Fees for Rental Units||- 300.34 kb|
|05||Bankruptcy and Foreclosure||- 303.75 kb|
|06||Behaviour (Reasons for Notice to Quit/Terminate Lease)||- 313.02 kb|
|07||Compensation for Loss After Termination of Tenancy||- 306.27 kb|
|08||Conflict of Interest||- 303.53 kb|
|09||Converting Director's Orders into Orders of the Small Claims Court||- 306.28 kb|
|10||Converting a Mediated Settlement into a Director's Order||- 310.48 kb|
|11||Election Signs and Canvassing||- 304.79 kb|
|12||Expropriations||- 300.16 kb|
|13||First Nations Reserves||- 299.33 kb|
|14||Geographic Jurisdiction of Residential Tenancy Officers||- 303.29 kb|
|15||Identifying Parties to an Order||- 307.99 kb|
|16||Indemnifiers and Co-signers||- 301.64 kb|
|17||Investigation and Mediation||- 310.80 kb|
|18||Mobile Home Sale and Purchase||- 304.79 kb|
|19||Military Housing||- 300.91 kb|
|20||Multiple Tenants||- 158.80 kb|
|21||Non-Signatory as Tenant||- 304.62 kb|
|22||Public Housing||- 304.38 kb|
|23||Public Release of Residential Tenancy Records||- 302.16 kb|
|24||Records Retention Schedule||- 307.32 kb|
|25||Rent in Advance||- 297.90 kb|
|26||Rental Property Conversion||- 165.51 kb|
|27||Rescheduling or Adjourning Hearings||- 309.87 kb|
|28||Residential Tenancies Hearing (Procedures and Conduct)||- 335.66 kb|
|29||Security Deposit Trust Account Requirements||- 303.55 kb|
|30||Security Deposits||- 302.41 kb|
|31||Service of Documents||- 303.69 kb|
|32||Standard Form of Lease||- 305.35 kb|
|33||Standards of Health, Safety or Housing||- 302.17 kb|
|34||Substituted Service||- 303.26 kb|
|35||Superintendents as Tenants||- 302.08 kb|
|36||Tenant Application to Rent Residential Premises||- 301.82 kb|
|37||Time Line for Resolving an Application to Director||- 332.15 kb|
|38||Counting Days||- 259.39 kb|
Adobe® Reader is required to open Portable Document Format (PDF) files.
If you do not have Adobe® Reader, you can download the program free of charge.