Luckily, students no longer have to wait in line to submit loan information, but it still takes time for us to receive, process and return a Student Assistance assessment to you. We are working hard to be sure that if you applied early, you will have your money 7-10 days after classes start.

So why do things take so long?

• We receive 22,000 applications each year, and most are for September start dates.
• We receive and review a quarter-million document pages each year.
• Right now, we’re taking several hundred phone calls every day.
• Most of the time, delays happen when students don’t stay on top of their application. Pressing SUBMIT is just the very first step.  

What can you do?

• Apply as soon as the application opens each year in early May, even if your plans might change later.
• Log in to your MyPATH account weekly and watch your email/junk mail folder for our notifications.
• Remember that we can’t even start to review your file until your Tax Consent Form is in. We need your consent! Find it inside MyPATH.
• Stay on top of your Action Items in MyPATH, and send in documents promptly.
• Read our instructions carefully – don’t be that frustrated student who submits the wrong information three times. Yes, that happens.
• Ask us questions about your file: By email inside MyPATH, or by phone: 18005658420.
• Ask us general program information Questions: On Twitter or Facebook

Meanwhile, we are working as hard and fast as we can to get your loans and grants processed. We promise!