Last updated: 6 August 2021 at 2:00 pm
Additional support (extended evening and weekend hours) is available for the Disability Support Program.
| Hours of operation | Phone number |
|---|---|
| Monday to Friday 8:30 am to 7 pm | Toll-free: 1-877-424-1177 |
| Saturday 8:30 am to 4:30 pm | Toll-free: 1-877-424-1177 |
| Sunday 10 am to 2 pm | Toll-free: 1-877-424-1177 |
Government employee, retiree and member employer benefit applications and changes may experience a delay. If you can, send your form to the Benefits Unit by email. For the Life Insurance Beneficiary Nomination Form, you need to send it by both email and mail.
Additional support (extended evening and weekend hours) is available for the Income Assistance Program.
| Hours of operation | Phone number |
|---|---|
| Monday to Friday 8:30 am to 7 pm | Toll-free: 1-877-424-1177 |
| Saturday 8:30 am to 4:30 pm | Toll-free: 1-877-424-1177 |
| Sunday 10 am to 2 pm | Toll-free: 1-877-424-1177 |
Food hygiene (food handler) certifications that expire bbetween 1 March 2020 and 31 December 2020 are extended for 1 year.
Traffic Control Person Certification and Temporary Workplace Signer Certifications that expire 1 January 2020 or later are valid until further notice.
Food hygiene (food handler) training courses are suspended until further notice. To meet regulatory requirements, you can take an approved course from another provider.
Insurance agent licensing exams are suspended until further notice.
In-person Pesticide Applicator Certification exams are suspended until further notice. Online exams are available. Check the pesticide certification exam schedule (PDF) for online exam dates and registration details.
MSI reception location at 230 Brownlow Avenue (Dartmouth) is closed until further notice.
Dentists can submit a claim to MSI for certain services provided by phone or virtual care (PDF).
Optometrists can submit a claim to MSI for certain services provided by phone or virtual care (PDF).
You need to send a request to submit a pharmaceutical product for review by email until further notice. Send the request with the subject line "REQUEST to SUBMIT" to ns.interchangeability.committee@medavie.bluecross.ca. In the body of the email, only include the product name, Drug Identification Number and submission type (for example, full, expedited or notice of change). The Nova Scotia Drugs and Therapeutics Committee notifies manufacturers that it's received the request and provides details on how to make a submission.
In-person services are available by appointment at Access Nova Scotia. Check which services are available at Access Nova Scotia, including hours and what services you can access online.
Conciliation and Mediation Services is operating remotely until further notice. You can apply by email or fax to have an arbitrator appointed or for conciliation, grievance mediation, conflict coaching and relationship development programs. Responses to applications may be delayed.
Freedom of Information and Protection of Privacy (FOIPOP) requests may experience a delay. If your request isn't urgent, consider postponing the request.
Sales of general fishing licences at Lands and Forestry field offices are unavailable until further notice. Other services are available by phone or by appointment.
In-person services are unavailable until further notice.
If you’re calling Public Enquiries (Contact Centre), you may experience longer wait times.
In-person services are available by appointment at Access Nova Scotia.
Applications to the Director of Residential Tenancies can be dropped off at Access Nova Scotia (except Lower Sackville). Landlords and tenants need to drop off the Application Drop-off Payment Form with their applications. In-person services are also available by appointment at Access Nova Scotia.
In-person services are only available for urgent requests (you need to contact Vital Statistics to book an appointment). Marriage licences are available by appointment at Access Nova Scotia.