Last updated: 24 September 2020 at 11:00 am
Income assistance support is available for extended hours in the evenings and weekends through a toll-free phone number.
| Hours of operation | Phone number |
|---|---|
| Monday to Friday 8:30 am to 4:30 pm | Toll-free: 1-877-424-1177 |
|
Monday to Friday 4:30 pm to 7 pm Saturday 8:30 am to 4:30 pm |
Toll-free: 1-833-722-1417 |
Government employee, retiree and member employer benefit applications and changes may experience a delay. If you can, send your form to the Benefits Unit by email. For the Life Insurance Beneficiary Nomination Form, you need to send it by both email and mail.
Property Tax Rebate for Seniors rebates may experience a delay if your rebate isn't setup for direct deposit.
In-person hearings, mediation meetings, case management conferences and interviews (like exams) for April and May 2020 are suspended until further notice. You need to file documents by email (not fax, mail or courier) until further notice.
Contact the Nova Scotia Works Employment Services Centres before visiting a centre. In-person services are available by appointment. Telephone and video conferencing options are also available.
Pesticide Applicator Certification and Business Operator Certification that expires between 1 December 2019 and 1 December 2020 is extended for 1 year at no charge. If your certification expires before 1 December 2019 or you’ve never been certified, you need to submit an Application for a Pesticide Certificate Form (PDF) before you can schedule and write an online pesticide certification exam.
Traffic Control Person Certification and Temporary Workplace Signer Certification that expire 1 January 2020 or later are valid until further notice.
The Lieutenant Governor’s Community Spirit Award program is suspended until 2021. If you submitted a nomination for 2020, your submission will be considered for the 2021 awards.
Provincial Volunteer Awards are rescheduled to 28 September 2020.
Driver licences that expire in March, April, May, June, July and August 2020 have a 5-month extension from the original expiry date.
| Month driver licence expires | Extension |
|---|---|
| March 2020 | August 2020 |
| April 2020 | September 2020 |
| May 2020 | October 2020 |
| June 2020 | November 2020 |
| July 2020 | December 2020 |
| August 2020 | January 2021 |
Food hygiene (food handler) training courses are suspended until further notice.
Insurance agent licensing exams are suspended until further notice.
Nova Scotia Student Loan repayments are suspended until 30 September 2020. You don't need to make payments and your loan won't accrue interest. The suspension is automatic (you don't need to apply for repayment assistance).
In-person Pesticide Applicator Certification exams are suspended until further notice. Online exams are available. Check the pesticide certification exam schedule (PDF) for online exam dates and registration details.
You need to send a request to submit a pharmaceutical product for review by email until further notice. Send the request to ns.interchangeability.committee@medavie.bluecross.ca using the subject line "REQUEST to SUBMIT". In the body of the email, only include the product name, Drug Identification Number and submission type (for example, full, expedited or notice of change). The Nova Scotia Drugs and Therapeutics Committee notifies manufacturers that it's received the request and provides details on how to make a submission.
If you receive benefits from the Nova Scotia Insulin Pump Program and you've lost income, contact the program coordinator for a financial reassessment.
MSI reception location at 230 Brownlow Avenue (Dartmouth) is closed until further notice.
Optometrists can submit a claim to MSI for certain services provided by phone or virtual care.
Dentists can submit a claim to MSI for certain services provided by phone or virtual care.
Adult correctional facilities and youth correctional facilities are closed to visitors and volunteer organizations until further notice.
Court services and scheduling changes are available at Nova Scotia Courts.
Approved option period expiry dates are suspended until further notice.
Fishing licences are not available at Access Nova Scotia or the Department of Lands and Forestry until further notice. Licences are available online and through other fishing licence vendors. Many vendors receive new inventories of licences daily. If you have questions, including where to buy a licence, email inland@novascotia.ca.
In-person services at Nova Scotia Archives are available by appointment.
Some provincially operated museums are closed until until further notice.
Nova Scotia Legislature (Province House), including building tours and the legislative library, is closed to visitors until further notice.
In-person services are also available by appointment at Access Nova Scotia. Before making an appointment, check service changes and deadline extensions for Registry of Motor Vehicles. If you have questions about Registry of Motor Vehicles services, check the Registry of Motor Vehicles online inquiries service. If you still need to make an appointment, call 1-800-670-4357.
In-person business registration services are available by appointment. Contact the Business Registration Unit to make an appointment or call 902-424-3369.
Conciliation and Mediation Services is operating remotely until further notice. You can apply by email or fax for conciliation, grievance mediation, conflict coaching, relationship development programs or to have an arbitrator appointed. Responses to applications may be delayed.
Freedom of Information and Protection of Privacy (FOIPOP) requests may experience a delay. If your request isn't urgent, consider postponing the request.
In-person services are unavailable until further notice.
If you’re calling Public Enquiries (Contact Centre), you may experience longer wait times. If you have questions about Registry of Motor Vehicles services, check the Registry of Motor Vehicles online inquiries service.
In-person services at Registry of Joint Stock Companies are suspended until further notice. You can send copies of signed forms by fax and email or submit them online (for some tasks).
In-person services are also available by appointment at Access Nova Scotia. Before making an appointment, check service changes and deadline extensions for Registry of Motor Vehicles. If you have questions about services, check the Registry of Motor Vehicles online inquiries service. If you still need to make an appointment, 1-800-670-4357.
Applications to the Director of Residential Tenancies can be dropped off at Access Nova Scotia (except Lower Sackville). Landlords and tenants need to drop off the Application Drop-off Payment Form with their applications.
Halifax Airport Visitor Information Centre is closed until further notice.
In-person services are also available by appointment at Vital Statistics, including urgent requests for marriage licence appointments.
