News Release Archive

  The new call centre training facility at the Halifax Campus
  of the Nova Scotia Community College, designed to train Nova
  Scotians for an expanding sector of the economy, will be
  officially opened Wednesday, Jan. 17 at 10:30 a.m.
  The college developed the state-of-the-art facility in
  partnership with Maritime Tel and Tel to serve existing
  industry and as a key component to attract call centre
  business and investment to the province.
  Included in the facility at the Bell Road campus are 20
  networked workstations, with Telemagic software running on
  Compaq Deskpro 450 computers, and  a centrex telephone
  system with automatic call distribution. Any call centre
  function can be conducted from the facility.
  The Halifax Campus is providing customized call centre agent
  training and has introduced a core training program in call
  centre management with 18 students currently enrolled.
  Allister Thorne, principal of the Halifax Campuses, said the
  opening highlights the strategic alliance between the
  Halifax Campuses and MT&T and their joint response to the
  needs of the call centre industry in Nova Scotia. "It also
  demonstrates the strong linkage between the College and the
  business community, and the training support we can provide
  organizations of all sizes."
  Among the officials participating in the ceremony will be
  Education and Culture Minister John MacEachern, Economic
  Renewal Minister Robbie Harrison, Denis Connor, MT&T
  vice-president marketing, and John Keating,
  vice-president-extension services, Nova Scotia Community
  Also in attendance will be members of a program advisory
  committee of industry professionals who will provide advice
  on curriculum content and related program requirements.
  The call centre industry is an expanding employer in Nova
  Scotia, with a number of call centres planning expansion and
  others scheduled to open this year, including the CIBC call
  centre in Halifax.
  Contact: Allister Thorne  902-424-7999
           Len Canfield     902-424-2524
  trp                       Jan. 15, 1995