Applications are assessed on an individual basis and proof of Citizenship or Immigration documentation is required. Once the application is processed, health cards are issued for each family member. Health cards must be presented to health care providers before receiving insured health services.
Your Nova Scotia Health Card has an expiry date. Three months before this date, you will receive a "Health Card Renewal" form which you must complete, sign and return to MSI. Once the form is received and no additional information is required, coverage will be renewed and a new card sent out with a new expiry date. Forms are available by downloading (PDF) or calling the MSI office.
The MSI Health Card Renewal form that Nova Scotia residents receive in the mail every 4 years has been recently updated.
If your card is lost, stolen or damaged, or to report changes such as new address, birth, adoption, death, marriage, divorce, or legal separation, contact MSI. There is a $10.00 fee to replace a lost or stolen card.
It is in your best interest to ensure that MSI has your most up-to-date contact information and mailing address. You can notify MSI of your change of address online, via the Government Online Services Website.
All potential organ and tissue donors in Nova Scotia are registered with the Organ and Tissue Donor Registry maintained by MSI. The word "DONOR" will appear on your Health Card with a one-digit code. DONOR 1 indicates your wish to donate all organs while DONOR 2 shows your intention to donate but with exceptions. For more information regarding the Nova Scotia Organ and Tissue Donation Program go to Legacy of Life website.
New parents now have the option to activate their newborn's Nova Scotia Health Card number when they register their baby's birth. This service is now available at electronic kiosks located in each of the regional hospitals and IWK. If a new parent consents to this service, the necessary information will be sent directly to Medavie Blue Cross on their behalf. The Health Card will be mailed out to the address provided within 10 business days.
Beginning February 11, 2019, Nova Scotia residents will have the option to remove their sex designation (M/F) from the front of their health card. There is no fee for this service.
If you choose to remove your sex designation from the front of your card, you will still be able to access insured physician and hospital services.
To request removal of your sex designation from the front of your health card, or if you have questions, call MSI Registration and Inquiry at 902-496-7008 or 1-800-563-8880 (toll free in Nova Scotia).
Health cards must be presented to health care providers before receiving insured health services.
Questions? Call MSI 1-800-563-8880
(Toll free in Nova Scotia)