Communications Support Services

Shubenacadie Radio Operations Centre

The Shubenacadie Radio Operations Centre provides dispatch, call answering and call notification services to a wide variety of public safety and public works organizations on a 24/7/365 basis. Dispatch operators provide critical activity monitoring, restricted database queries for law enforcement, tower site alarm monitoring and many other critical field services. The center also does after hours call answering for the Emergency Management Office and provides call center support functions and tower site access control management.

NS Sat-Net

NS Sat Net is a support service that manages satellite telephone communications for the Emergency Management Office and ground search and rescue organizations. We provide and support fixed and mobile Sat Phone kits to critical volunteer public safety providers.

Mobile Communications Support

Provide on-scene communications support and equipment support for both planned and emergency events. Specially equipped vehicles allow us to respond to events such as forest fires, ground searches and rescues, water rescues, major public gatherings and outages on fixed communications networks. This service is available on a 24/7/365 basis and can be activated by contacting Shubie Radio at 1-877-293-6977.

Communications Equipment Training

We travel to work sites across Nova Scotia to provide customized network and equipment training to all departments, volunteer groups and organizations using the NSIMRS, TMRS or Sat Phone kits. This training is offered free of charge. Contact Scott Hawkes, our operations and training liaison officer, at 902-527-7704 to discuss your training needs.

Communications Equipment Hosting Services

The 53 radio tower sites that make up the Nova Scotia Integrated Mobile Radio System are available to commercial and volunteer groups.

The sites currently support paging equipment for volunteer fire services at no cost. Private commercial use by Nova Scotia based companies is also permitted. Space is provided on a fee-for-service basis to offset operational costs for coordination of users needing communications towers. This reduces environmental footprints by avoiding the building of new tower sites in locations where sharing is practical.