Terms and Conditions

By accessing information or initiating an electronic transaction on this site, you agree to the terms and conditions ("Terms of Use") and privacy policy which govern your use of the Site, the collection of your personal information and the authorization of any transactions, applications and related payments.

If you do not agree with these terms of use, then please do not continue to access information or transact business using this site (click here to exit) and return to the Service Nova Scotia and Municipal Relations Home Page.

1. Definitions

  • "Service" means the content, information and electronic transactions accessible as options within the Internet web site operated by Nova Scotia Apprenticeship Agency ("Agency") or any organization contracted by that Agency to operate services offered through the Internet web site, or portions thereof.
  • "Fees" means the payment(s), if any, for a specific electronic transaction or application request described during each applicable transaction process, payable by you in advance using a credit card (or similar means as may be offered by the Agency).
  • "Province" means Her Majesty the Queen in right of the Province of Nova Scotia, as represented by Nova Scotia Apprenticeship Agency.

2. License and Access Rights

  • The Province grants you a non-exclusive, non-transferable, limited and personal right to use the Service in accordance with these Terms of Use. The information obtained or transaction capability provided by the Service shall only be used by you for your own personal or internal business purposes. It shall not be used in the operation of a service bureau or for any other commercial purpose.
  • The rights granted to you by the Province for use of the Service do not include the right to use the name, logo, or related trademarks of the Province.

3. Ownership and Copyright

Exclusive of your own personal information, you have no ownership rights or copyright in the Service, or any information or data contained therein. All ownership rights and copyright to the Service, and any information or data contained therein, shall at all times remain with the Province.

4. Fees and Payment

  • As required through the course of completing an application request or service transaction, you shall pay the applicable fee as instructed in the payment description screens which are presented to you for verification and authorization.
  • All Fees shall be payable to the Province, in advance, by means of a credit card, or other means as may be described within the Service. You agree to provide all credit card or similar payment information, which the Province may require to verify payment for requests submitted using the Service.

Transaction Refunds

In the event that a refund of any Fees collected is required, you agree that the following procedure shall apply:

(1) For Overpayments

If Fees in excess of the amount required to process the application request or transaction are collected, the Province will issue a cheque in the requestor's name for the amount of the excess Fees.

Cheques will normally be issued by the Province for overpayments within four to six weeks of the original application request or transaction.

(2) Insufficient Fees Collected or Unable to Complete Processing

If the Province is unable to complete the processing of your application request or transaction after the Fees have been paid, a refund may be issued. The most common reasons why a transaction cannot be processed are:

  • information entered on the online application does not match information housed within the Province's databases; or
  • additional information is required to complete the application request or transaction.

In any of the above circumstances, all Fees collected may be credited back to the original credit card account used for the payment. An Agency representative will contact you with the details as to why your request could not be performed and what actions, if any, are required of you. If it is determined that you are entitled to receive a refund, the refund will be processed within 3 working days of the original transaction and will appear under the name of "Govt. Internet Services" on your credit card statement.

Fees for some services or products may be refunded based on approval from the applicable business function. If you cancel payment for the service or product, a refund may be issued in accordance with these Terms and Conditions. If the applicable business function subsequently cancels payment for the service or product, then a full refund may be issued unless otherwise stated on the web browser screen when your payment information is collected.

5. Warranties, Indemnities, and Limitation of Liability

The Province does not warrant the accuracy, completeness, currency, merchantability or fitness for particular purpose of any information provided to you as a result of your use of the Service. The Province does not warrant that the Service shall function without failure, error or interruption.

The Province shall not be liable to you for any indirect or incidental, special or consequential damages whatsoever, or for a claim by a third party, arising out of your use or inability to use the Service. The maximum liability of the Province to you for any claim or action whatsoever related to the Service shall not exceed the Fees, if any, paid to the Province by you. This provision shall apply whether or not the liability results from a claim in tort, including negligence or negligent misrepresentation, or breach of a fundamental term or condition or a fundamental breach of these Terms of Use.

6. General Terms and Conditions

These Terms of Use may be changed and future transactions performed using the Service will be governed by the Terms of Use in effect at that time. Therefore, you should review the Terms of Use during future transactions to ensure that you agree with their content.

These Terms of Use shall be governed in accordance with the laws of Nova Scotia and Canada, as applicable.

These Terms of Use constitute the entire agreement between the Province and you, granting you the right to use the Service.