Terms and Conditions
"Service" means the content, information and electronic transactions accessible as options within the Internet web site operated by Nova Scotia Apprenticeship Agency ("Agency") or any organization contracted by that Agency to operate services offered through the Internet web site, or portions thereof.
"Fees" means the payment(s), if any, for a specific electronic transaction or application request described during each applicable transaction process, payable by you in advance using a credit card (or similar means as may be offered by the Agency).
"Province" means Her Majesty the Queen in right of the Province of Nova Scotia, as represented by Nova Scotia Apprenticeship Agency.
2. License and Access Rights
The rights granted to you by the Province for use of the Service do not include the right to use the name, logo, or related trademarks of the Province.
3. Ownership and Copyright
Exclusive of your own personal information, you have no ownership rights or copyright in the Service, or any information or data contained therein. All ownership rights and copyright to the Service, and any information or data contained therein, shall at all times remain with the Province.
4. Fees and Payment
As required through the course of completing an application request or service transaction, you shall pay the applicable fee as instructed in the payment description screens which are presented to you for verification and authorization.
All Fees shall be payable to the Province, in advance, by means of a credit card, or other means as may be described within the Service. You agree to provide all credit card or similar payment information, which the Province may require to verify payment for requests submitted using the Service.
In the event that a refund of any Fees collected is required, you agree that the following procedure shall apply:
(1) For Overpayments
If Fees in excess of the amount required to process the application request or transaction are collected, the Province will issue a cheque in the requestor's name for the amount of the excess Fees.
Cheques will normally be issued by the Province for overpayments within four to six weeks of the original application request or transaction.
(2) Insufficient Fees Collected or Unable to Complete Processing
If the Province is unable to complete the processing of your application request or transaction after the Fees have been paid, a refund may be issued. The most common reasons why a transaction cannot be processed are:
information entered on the online application does not match information housed within the Province's databases; or
additional information is required to complete the application request or transaction.
In any of the above circumstances, all Fees collected may be credited back to the original credit card account used for the payment. An Agency representative will contact you with the details as to why your request could not be performed and what actions, if any, are required of you. If it is determined that you are entitled to receive a refund, the refund will be processed within 3 working days of the original transaction and will appear under the name of "Govt. Internet Services" on your credit card statement.
Fees for some services or products may be refunded based on approval from the applicable business function. If you cancel payment for the service or product, a refund may be issued in accordance with these Terms and Conditions. If the applicable business function subsequently cancels payment for the service or product, then a full refund may be issued unless otherwise stated on the web browser screen when your payment information is collected.
5. Warranties, Indemnities, and Limitation of Liability
The Province does not warrant the accuracy, completeness, currency, merchantability or fitness for particular purpose of any information provided to you as a result of your use of the Service. The Province does not warrant that the Service shall function without failure, error or interruption.
6. General Terms and Conditions