News release

Service Delays at Access Nova Scotia, Motor Vehicle Offices

Service delays are being experienced at Access Nova Scotia centres and Registry of Motor Vehicles offices across the province.

Normal seasonal increases for vehicle licencing, and a recent move to a new computer system are causing the delays. As a result, customers across the province may experience waits of up to one hour.

"We appreciate the continued patience of Nova Scotians as staff become familiar with the new system and work to resolve IT challenges," said Jamie Muir, Minister of Service Nova Scotia and Municipal Relations. "We hope to have the majority of computer challenges resolved over the coming weeks."

People are encouraged to visit www.gov.ns.ca/snsmr for the following on-line services:

  • vehicle permit renewal
  • fine payments
  • road test and knowledge test payments
  • change of address for driver's licence and licence plate numbers

Access Nova Scotia serves about 4,000 people per day. Every effort will be made to minimize delays and Access Nova Scotia apologizes for any inconvenience caused by longer waits.

FOR BROADCAST USE:

Service delays are being experienced at Access Nova Scotia Centres and Registry of Motor Vehicles Offices across the province.

Normal seasonal increases for vehicle licencing and a recent move to a new computer system are causing delays.

Service Nova Scotia and Municipal Relations Minister Jamie Muir said that it is hoped most computer challenges will be resolved over the coming weeks.

Access Nova Scotia apologizes for the inconvenience.

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Media Contact:

Donna Chislett
Service Nova Scotia and Municipal Relations 902-424-6336 E-mail: