News release

MyHealthNS to Move to New Software Vendor

MyHealthNS, the province’s secure online service that allows patients to access their health information and securely communicate with their doctor, is moving to a new software vendor.

McKesson Canada, which now provides the software, is not renewing its contract with the province.

“MyHealthNS is a valuable tool for physicians and patients, with positive user feedback,” said Randy Delorey, Minister of Health and Wellness. “We are putting a plan in place with McKesson Canada and are actively working towards a new software solution, that will minimize the impact to patients and providers.”

About 300 physicians and 30,000 patients now use MyHealthNS. For the time being, doctors and patients will continue to have access to all features. Family doctors who are enrolled in the Technology Incentive for Virtual Care, and have met the terms of use, will continue to receive their quarterly payments.

No new doctors or patients will be registered until the new service provider is in place.

“We look forward to sharing further information when a new software vendor is in place, including how current users can transition,” said Mr. Delorey. “The province will work to ensure this is done with minimal impact and in a manner that protects the private information of doctors and patients.”

Current users who require additional information, or who have questions, can contact the department at MyHealthNS@novascotia.ca .

FOR BROADCAST USE:

MyHealthNS, the province’s secure online service that allows patients to access their health information and securely communicate with their doctor, is moving to a new software vendor.

McKesson Canada, which now provides the software, is not renewing its contract with the province.

Health and Wellness Minister Randy Delorey says MyHealthNS is a valuable tool for physicians and patients, with positive user feedback and that government is putting a plan in place with McKesson Canada and are actively working towards a software solution, that will minimize the impact to patients and providers.

For the time being, doctors and patients will continue to have access to all features. Family doctors who are enrolled in the Technology Incentive for Virtual Care, and have met the terms of use, will continue to receive their quarterly payments.

No new doctors or patients will be registered until the new service provider is in place.

Mr. Delorey says the province will share further information when a new software vendor is in place, including how current users can transition.

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