News release

New Operator Announced for Yarmouth Contact Centre

A new operator is moving into the contact centre in Hebron Business Park in Yarmouth, formerly run by Group.

Millennium1 Solutions is beginning to hire staff from the area who worked at the centre and the new company plans more hiring, including bilingual customer service jobs, leadership and support positions. It is offering 100 jobs immediately with potential for more than 300 in the future.

"This great news is a result of the excellent collaboration between the community, companies and development partners,” said Education and Early Childhood Development Minister Zach Churchill, on behalf of the Minister of Business Geoff MacLellan. “Most importantly, this is positive for the people and communities in and around Yarmouth to have a new operator expanding its operations in Nova Scotia."

Nova Scotia Business Inc. (NSBI) is negotiating a performance-based payroll rebate agreement with Millennium1 Solutions. The company will be eligible for training incentives through the Department of Labour and Advanced Education’s workplace innovation productivity skills incentive.

The Municipality of the District of Yarmouth is the owner of the property and building. The municipality has signed a lease with the company and the municipality will invest $2 million to improve the site.

Millennium 1 Solutions is a Canadian firm with 40 years of experience providing customer support and services to the financial, loyalty, insurance, government, retail and health sciences sectors.


We are delighted to be joining the Yarmouth business community. We look forward to being an active, positive contributor to the Yarmouth area. We chose Yarmouth because of the excellent local workforce, solid infrastructure and support from our partners. Tom Band, CEO, Millennium1 Solutions

As part of a co-ordinated effort, Nova Scotia Business Inc. used our networks to reach out to companies that might be interested in the Hebron Business Park. Since December, we have arranged site visits and connections with our partners. We are pleased to be in the final stages with Millennium1 Solutions. Laurel Broten, president and CEO, Nova Scotia Business Inc.

The municipality is excited to welcome Millennium1 Solutions. The collaborative effort that brought Tom Band and his team to our area is a major success that will benefit our residents and the company. We are grateful for the contributions of the Group and we wish them every success. Warden Leland Anthony, Municipality of the District of Yarmouth

Our team is eager to begin a new relationship with the latest tenant on a growing list of businesses at the Hebron Business Park. Millennium1 Solutions will be an employer of choice and a welcome addition to this region. Victoria Brooks, chief administrative officer, Municipality of the District of Yarmouth

As a group that brings together partners and resources, we will work alongside Millennium1 Solutions to help it integrate quickly into the community and be responsive to its needs. We are happy to be part of this successful collaborative effort that demonstrates western Nova Scotia’s welcoming business environment. Angelique LeBlanc, CEO, Western Regional Enterprise Network

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