News release

New FOIPOP Portal Launches

Nova Scotians have a new, easy and secure online portal to submit and receive Freedom of Information and Protection of Privacy (FOIPOP) requests.

Launched today, Jan. 21, the new portal allows the public to submit information requests, track the progress of requests, pay fees and receive responses online. A new and updated disclosure site was also launched to replace the temporary site and will give the public access to previously released information requests.

“The public can now use the FOIPOP online portal to access information knowing that additional safeguards have been put in place to support increased security and privacy protocols,” said Patricia Arab, Minister of Service Nova Scotia and Internal Services. “The new portal restores the ability for people to easily submit requests and receive responses online.”

Steps taken to enhance the security of the new FOIPOP portal and disclosure site include:

  • separating the two websites, so the FOIPOP portal is not connected to the public disclosures site
  • conducting multiple levels of cyber and privacy reviews and security tests during the design phase
  • conducting vulnerability tests and assessments
  • ongoing security and vulnerability monitoring to maintain the new sites

Quick Facts:

  • the first phase of the new system was launched in August 2020 and included a case management system used internally by Information Access and Privacy Services
  • Information Access and Privacy Services processed 3,974 requests between fiscal years 2018-19 and 2020-21 while the new portal was being developed
  • almost 2,000 FOIPOP applications were submitted in 2019-20 and 87 per cent were processed within the time limits set out under the FOIPOP Act

Additional Resources:

FOIPOP Portal:

Information Access website:

Information Access and Privacy Services annual report 2019 to 2020:


Media Contact:

Tracy Barron
Cell: 902-223-1465 Email: