Step Three

Making a Difference

Finding Out What Matters

In order for your program to succeed, it is important for you to understand three things: what the employees feel is important about their work; what the priorities are of your department; and what your workplace culture is all about. You'll get these answers by conducting a survey known as a needs assessment.

This step in the Tool Kit will help you conduct a needs assessment by:

  • providing you with sample surveys.
  • sharing best practices with you.
  • suggesting resources that will help you understand your department's needs better.

Step Three Tool Kit Components