News Release Archive

911 service is just days away for people living in five counties
in southwestern Nova Scotia. 

Environment Minister Wayne Adams, the minister responsible for
the Emergency Measures Act, said 911 service will be operational
in Annapolis, Digby, Yarmouth, Shelburne and Queens Counties on
June 17. The expansion of service will benefit approximately
127,000 residents in the five counties.

This is the second expansion of 911 service in Nova Scotia this
year. On April 1, 911 began operating in Colchester, Cumberland
and East Hants. 911 has been operational in Kings County since
1992. By the end of 1996, every Nova Scotian will use 911 to
contact police, fire and ambulance services in an emergency.

Calls made within Annapolis, Digby, Yarmouth, Shelburne and
Queens County will be handled by trained call takers at the RCMP
telecommunications centre in Yarmouth. All staff have been given
specific training by Maritime Tel & Tel (MT&T) on the handling of
emergency calls.

When a call is made to 911, the computer screen in front of the
trained call taker displays the caller's name, address and
telephone number. It will instantly identify the emergency
services closest to the person in need, speeding up the delivery
of assistance.

911 is a joint initiative of the province of Nova Scotia and
MT&T. The Emergency Measures Organization is funding the program,
which has cost approximately $6 million. MT&T is implementation
manager for the project, which includes system design and
maintenance, all training and procedures for 911 call takers, and
management of the database, - which provides the civic address of
every residence and business in Nova Scotia. The database is
updated every 24 hours to ensure accuracy.

"Government is all about improving the lives of citizens. 911 can
be a life saver and that is why we are putting it in place across
the province," said Mr. Adams.

Colin Latham, president and CEO of MT&T, indicated the 911 system
adds immeasurable value to local telephone service. "911 is a
step forward in our efforts to use telecommunications to improve
the lives of Nova Scotians," Mr. Latham said. "As implementation
manager, we want to continue to ensure the system is the best and
this is why we're committed to quality assurance, whether it
pertains to the network, the database or the call takers."


Contact: Paul McEachern  902-424-2575

trp                     June 10, 1996 - 12:45 p.m.