Postal service disruption

Canada Post employees returned to work on 17 December 2024. While Canada Post resumes service, there may be mail service delays.

A postal service interruption could delay correspondence you’re sending to government (like when you’re applying or registering for a program or service). In some cases, a service interruption could also delay information you’re waiting for from government (like a receiving a permit, licence or payment).

During a postal service interruption, government has a plan in place to make sure that people and businesses continue to receive cheques and other important information from the provincial government.

Program and service options

To help avoid a delay, use online services when available.

Many programs and services offer several ways to correspond with government and complete a service or transaction. Options may include sending information by email or fax, dropping-off information or visiting a government location in person to complete the service or transaction.

Program and service information on the government website and on government forms and applications lets you know if you can complete the service or transaction online and if there are other options (besides mail) for submitting correspondence.

Payments

Direct deposit

If you're currently receiving payments or benefits by direct deposit, the deposit won’t be affected during an interruption.

If you'd like your payments to be deposited directly into your bank account, contact the program to setup direct deposit so your payments are not delayed. The program may need you to complete and return a form (how you need to complete the form may vary by program).

Cheques

During an interruption, if cheques are being mailed to you, you may experience a delay in receiving them.

Other payment options

During an interruption, if you need to make sure your payments to government are not delayed, there may be other payment options that you can use. Contact the program or department to review your options.

News releases

Latest news releases and announcements:

Postal service disruption news releases