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E-Submission Frequently Asked Questions

  1. What are the benefits of E-submission?
  2. How do I become an E-submitter?
  3. How do I find out what equipment and technical specs are required for scanning and E-submission?
  4. How do I find out about setting up the separate Trust Account for E-submission?
  5. Who can E-submit?
  6. What documents are exempt from mandatory E-submission?
  7. I don’t have high speed internet. Do I still have to submit electronically?
  8. How do I change the bank account that E-submission fees are debited from?
  9. When will the E-submission fees be debited from the trust account?
  10. What happens if the funds aren’t transferred to the trust account in time for payment of the E-submission fees?
  11. The Deed Transfer Tax (DTT) is incorrect. What do I do?
  12. A lawyer has moved to a new firm. Which bank account will the E-submission payment be debited from?
  13. Can I get a copy of an E-submission Pre-Authorized Payment notice?
  14. How do I change my e-mail address for receiving E-submission notices?
  15. How do I change the financial contact for our account?
  16. What roles & responsibilities do I have as financial contact?
  17. Questions?

What are the benefits of E-submission?

E-submission allows you to:

  • submit to any county from any county;
  • eliminate gaps in searches;
  • make registrations faster, safer and easier;
  • reduce form errors through error and warning checking;
  • pre-populate forms with existing data;
  • close files much more quickly, including registration confirmation;
  • know immediately about rejected documents; and
  • view documents online after the first step of the document process.

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How do I become an E-submitter?

To become an e-submitter you must be an authorized lawyer who has completed the required NSBS course and submit an Authorized Lawyer User Agreement. If your firm has not previously submitted Pre-Authorized Debit (PAD) Agreements for payment of the monthly subscription fee and e-submission fees then PAD agreements are also required. Agreements can be found under the ‘Subscribe to POL’ section of the Property Online homepage.

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How do I find out what equipment and technical specs are required for scanning and E-submission?

Computer and scanning requirements can be found in the Land Registry Client Resource Manual. For scanning hardware and file format requirements please see the 'E-Submission Scanning Requirements' page in the E-Submission section of the manual. For computer configuration and browser requirements please see the ‘Computer Requirements' page in the Property Online Section of the manual.

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How do I find out about setting up the separate Trust Account for E-submission?

To find out the rules and procedures for setting up the trust account, contact the Nova Scotia Barristers’ Society.

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Who can E-submit?

Lawyers who have completed the required NSBS training course can become authorized lawyers and E-submit. All authorized lawyers must E-submit any transaction they are doing on behalf of a client and which is supported by the system; this includes all land titles recordings, removals of recordings and traditional Registry of Deeds documents.

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What documents are exempt from mandatory E-submission?

You will be required to submit electronically whenever possible. This includes, among others,

  • Land Titles ownership transfers and related interests (Form E-24);
  • Mortgages and most other recorded interests (Form E-26);
  • Releases and most other documents that remove recorded interests (Form E-27);
  • Traditional registry documents on Form E-44; and
  • Judgment documents with Forms E-46 and E-47.

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I don’t have high speed internet. Do I still have to submit electronically?

If a document can be E-submitted, but you do not have access to high speed internet, you can submit a written request to the Registrar General to continue submitting all of your documents in paper.

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How do I change the bank account that E-submission fees are debited from?

To change the banking information we have on file for your firm, please complete and submit an E-submission Pre-Authorized Debit agreement. Agreements can be found on our website under the Subscribe to POL page. Please note: a void cheque is required to complete the agreement. If you do not have cheques for your trust account, a letter from your bank on bank letterhead, confirming the account numbers, is an acceptable alternative.

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When will the E-submission fees be debited from the trust account?

You will receive an E-submission Pre-Authorized Payment Notice for all documents that have been registered/recorded that day. The associated fees will be debited from your account that night. Depending on your bank’s processing time, you may not see the debit from your bank account until the following day.

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What happens if the funds aren’t transferred to the trust account in time for payment of the E-submission fees?

If your account has insufficient funds (NSF) for the payment, a notice will be sent to the financial contact for your firm detailing the NSF. Once the e-mail is received, we ask for a reply from the financial contact giving permission for us to try the debit again. Once we receive permission, we will debit the funds from your account that evening. If you know in advance that there will be an issue with an E-submission payment, please contact us by e-mail so we can work with you to resolve the issue.

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The Deed Transfer Tax (DTT) is incorrect. What do I do?

The DTT is generated by what the submitting lawyer enters on the form. If the amount is incorrect and you are owed a refund or the municipality is owed more money, you will need to contact the municipality directly to make payment arrangements. SNS acts as a collection point for the municipalities and cannot issue refunds on their behalf.

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A lawyer has moved to a new firm. Which bank account will the E-submission payment be debited from?

We can verify which accounts the E-submission fees will be debited from. Please contact us by e-mail and provide the following:
- The submitting lawyer’s name
- The previous firm and current firm names
- Date of submission
- PID(s)
- E-submission Pre-Authorized Payment Notice notification number(s)

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Can I get a copy of an E-submission Pre-Authorized Payment notice?

E-submission Pre-Authorized Payment Notices are available in Property Online to the financial contact for your firm’s account. To view the invoices:

  1. Log in to Property Online
  2. Under "Account Administration Options” click View E-submission Pre-Authorized Payment Notices
  3. Enter date range, username or notification #
  4. Click "Find”

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How do I change my e-mail address for receiving E-submission notices?

Users have the ability to update their contact information in Property Online. Follow these steps to make changes to your profile:

  1. Log in to Property Online
  2. Under "Account Administration Options” click User Administration
  3. Click Maintain Your User Profile
  4. Enter your new contact information
  5. Click "Update”

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How do I change the account contact for our account?

To change the designated account contact, please complete the "Change of Contact Form”. If the new contact is not already a Property Online user, s/he will also need to complete a Query User Agreement. Both the form and agreement can be found in the Subscribe to POL section of our website.

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What roles & responsibilities do I have as account contact?

As the designated account contact for your firm’s Property Online account, you have general query access to search POL and the ability to view E-submission and Property Online invoices.

You are responsible for accessing the billing information for your account and contacting us if there are any issues or changes to your billing information.

You are also responsible for maintaining users under your account, i.e. adding users, making changes to existing users and removing users from your account.

More information can be found in the Property Online Client Guide

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Questions?

If you have a technical or payment E-submission question please contact us through the Ask Property Online A Question link. When contacting Property Online regarding E-submission payments, please provide the following information:

  • Date of registration/recording
  • Submitting lawyer’s name
  • PID(s)
  • Notification # on the E-submission Pre-Authorized Payment Notice (this number starts with an "E” and can be found on the top right side of the notice.)

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