1. Coronavirus (COVID-19)
  2. Financial help and social supports

Coronavirus (COVID-19): financial help and social supports

Support for individuals, families, seniors, businesses and municipalities facing hardship because of the COVID-19 pandemic.

Support for individuals, families and seniors

Domestic abuse support

If you’re experiencing domestic abuse, you’re not alone. Support, guidance and shelter are available throughout the province.

If you’re in immediate danger, call 911.

If you need help or information about emergency shelter, safety planning and available resources, call the 24-hour toll-free line at 1-855-225-0220. You can also find community resources at 211 Nova Scotia (or call 211).

Federal support for individuals

The Government of Canada has funding and resources available for individuals, including the Canada Emergency Response Benefit (CERB).

Helpline

If you need non-emergency, non-medical help, call 211 or visit ns.211.ca. 211 is a toll-free helpline that connects you to community and social services in your area. This service is available 24 hours a day, 7 days a week (in over 140 languages).

If you're accepting help from someone you don't know, remember to protect your own privacy and safety and follow these tips.

Mental health and wellbeing

A new virus like COVID-19 can create fear and anxiety. There are ways to manage your symptoms and get help if you need it. Learn more: mental health and wellbeing support.

Pharmacare changes

The Government of Nova Scotia is covering additional dispensing fees for Pharmacare (drug coverage) program prescription refills. This covers the extra fees for prescriptions that are usually filled for longer periods and are now only being filled for 30 days at a time. Government is also waiving the $5.00 prescription co-pay for people in the Income Assistance Program and the Low Income Pharmacare for Children Program.

Red Cross Friendly Calls Program

The Friendly Calls Program provides pre-scheduled calls to individuals who are feeling isolated due to the pandemic. Callers are trained in a variety of areas, including psychological first aid. Callers can also help connect you with other support services available in your community.

Anyone 19 or older can register for the program by calling 1-833-729-0144, Monday to Friday, 8:30 am to 4:30 pm. Red Cross will arrange to call you at a mutually agreed time, in English or French.

Student loan payments suspended

Nova Scotia Student Loan payments are suspended until 30 September 2020. You don't need to make any payments, and your loans won't accrue interest. The suspension is automatic – you don't need to apply.

Support for businesses

Agriculture Response Program 

The COVID-19 Agriculture Response Program helps Nova Scotia's agriculture industry mitigate the effects of the COVID-19 pandemic on the industry's competitiveness, productivity and profitability.

Business support website

Business support during COVID-19 provides education, training and guidance for small businesses. Community innovation leads at NSCC help connect businesses with support programs available from post-secondary institutions and other regional organizations.

Creative Industries Fund – Digital Project Grant

Applications for the Creative Industries Fund – Digital Project Grant are now closed.

Emergency On-Farm Support Fund Program

The Emergency On-Farm Support Fund Program helps farms improve their workers’ health and safety by limiting the spread of COVID-19 in agriculture operations.

Federal support for businesses

The Government of Canada has funding and resources available for businesses and industries.

Small Business Loan Guarantee Program

The Small Business Loan Guarantee Program is available for qualifying businesses.

Tourism Accommodations Real Property Tax Rebate Program

The Tourism Accommodations Real Property Tax Rebate Program is a 25% rebate that helps owners of hotels, motels and inns with their 2020-2021 commercial property tax. Eligible operators must have paid their commercial property tax bill in full to receive the rebate. The program opens 16 November 2020.

Tourism Sector Financing Assistance Program

The Tourism Sector Financing Assistance Program is a loan guarantee that helps tourism operators access lower-cost financing. Eligible tourism operators receive a Standby Letter of Credit that lets them negotiate better terms with their lenders.

Support for municipalities

Operating loans for municipalities

Loans will be available through the Municipal Finance Corporation (MFC). Municipalities will have 6 months to start repayment and 3 years to fully repay the loan.

To apply for a loan, municipalities will need to determine their revenue shortfall. The municipal council will then need to pass a resolution and submit it to the Department of Municipal Affairs and Housing. The department will analyze the request and if approved will forward the approval to the MFC. Upon approval by the MFC's board of directors the Corporation will administer a loan agreement.

Volunteering

You can volunteer in your community to help others during COVID-19. If you’re volunteering, make sure you’re keeping yourself and the people you’re helping safe.

Don’t volunteer if you’re sick or if you’ve been directed to self-isolate. If you’re a senior or if you’re immunocompromised, you should avoid volunteer roles that involve interacting with other people.

Contact local organizations to see if they need help or call 211.

Follow social distancing guidelines as much as you can—if you need to go in a car with someone else, have one person in the front seat and the other in the back seat. Wash or sanitize your hands often.

If you’re delivering groceries or other items for other people, follow all advice for safe shopping. Call ahead to let them know when you’ll drop their things outside their door. Don’t enter their home unless you have to. If you must go inside, remember to follow social distancing guidelines and try not to touch anything in their home.

COVID-19 volunteer opportunities

Visit Volunteer NS to find volunteer opportunities in your community and work-from-home volunteer opportunities.