Non-emergency calls

911 is for emergencies only. Call 911 if your health, safety or property is threatened and you need help right away.

Find out more about when and how to call 911

Below is a list of non-emergency numbers to use when you don’t need an immediate response or dispatch of emergency services. If you’re not sure if your situation is an emergency, call 911. They will determine if you need immediate help.

What is a non-emergency?
911 is not to be used for general inquiries such as calls to police concerning ongoing investigations, or calls to fire departments about community events. Unnecessary calls to 911 ties up valuable resources.

Examples of non-emergencies include:
  • Parking complaints
  • Noise complaints (music, dogs barking)
  • Minor thefts such as a stolen bicycle or car break-in
  • Following up with police on a file.
  • Requests or complaints about car towing
The use of the non-emergency reporting number helps to keep the 911 lines available for people reporting an emergency.

Non-emergency numbers