Nova Scotia's online service
Easy, secure, 24/7 access

Terms of Use

What are the General Terms and Conditions for Online Services?

By accessing information or initiating an electronic transaction with Service Nova Scotia, you agree to the Terms of Use and Conditions; and Privacy Statement which govern your use of the Site, the collection of your personal information and the authorization of any transactions, applications and related payments.

  • If you do not agree with these terms of use, then please do not continue to access information or transact business using this site.
  • These Terms of Use shall be governed in accordance with the laws of Nova Scotia and Canada, as applicable.
  • These Terms of Use constitute the entire agreement between the Province and you, granting you the right to use the Service.
  • These Terms of Use may be changed and future transactions performed using the Service will be governed by the Terms of Use in effect at that time. Therefore, you should review the Terms of Use during future transactions to ensure that you agree with their content.

Back to top

How do we define the terms Province, Service and Fees?

  • "Service" means the content, information and electronic transactions accessible as options within the Internet web site operated by the Office of Service Nova Scotia ("Office") or any organization contracted by that Office to operate services offered through the Internet, or portions thereof.
  • "Fees" means the payment(s), if any, for a specific electronic transaction or application request described during each applicable transaction process, payable by you in advance using a credit card (or similar means as may be offered by the Office).
  • "Province" means Her Majesty the Queen in right of the Province of Nova Scotia, as represented by the Office of Service Nova Scotia.

Back to top

Who grants the License and Access Rights to use this service?

  • The Province grants you a non-exclusive, non-transferable, limited and personal right to use the Service in accordance with these Terms of Use. The information obtained or transaction capability provided by the Service shall only be used by you for your own personal or internal business purposes. It shall not be used in the operation of a service bureau or for any other commercial purpose.
  • The rights granted to you by the Province for use of the Service do not include the right to use the name, logo, or related trademarks of the Province. 

Back to top

Who retains Ownership and Copyright?

Exclusive of your own personal information, you have no ownership rights or copyright in the Service, or any information or data contained therein. All ownership rights and copyright to the Service, and any information or data contained therein, shall at all times remain with the Province. 

Back to top

What are the applicable Fees and Payment?

  • As required through the course of completing an application request or service transaction, you shall pay the applicable fee as instructed in the payment description screens which are presented to you for verification and authorization.
  • All Fees shall be payable to the Province, in advance, by means of a credit card, or other means as may be described within the Service. You agree to provide all credit card or similar payment information, which the Province may require to verify payment for requests submitted using the Service.

Back to top

What is the Refund Procedure?

Fees for some services or products may be refunded based on approval from the applicable business function. If you cancel payment for the service or product, a refund may be issued in accordance with these Terms and Conditions or the procedures and policy identified on your web browser screen when your payment information is collected. If the applicable business function subsequently cancels payment for the service or product, then a full refund will be issued unless otherwise stated on the web browser screen when your payment information is collected. 

Back to top

What are the Warranties, Indemnities, and Limitation of Liability?

The Province does not warrant the accuracy, completeness, currency, merchantability or fitness for particular purpose of any information provided to you as a result of your use of the Service. The Province does not warrant that the Service shall function without failure, error or interruption.

The Province shall not be liable to you for any indirect or incidental, special or consequential damages whatsoever, or for a claim by a third party, arising out of your use or inability to use the Service. The maximum liability of the Province to you for any claim or action whatsoever related to the Service shall not exceed the Fees, if any, paid to the Province by you. This provision shall apply whether or not the liability results from a claim in tort, including negligence or negligent misrepresentation, or breach of a fundamental term or condition or a fundamental breach of these Terms of Use. 

Back to top