Adult Protection Services
In Nova Scotia, Adult Protection Services are governed by the Adult Protection Act. This legislation, along with the Canadian Charter of Rights and Freedoms, guides all aspects of Adult Protection Service delivery.
Within Continuing Care, people who are 16 years of age and older, and are at risk of harming themselves or are being harmed by others because of a mental or physical condition, are eligible for Adult Protection Services. Adult Protection staff have the authority to act based on the following:
Yes. Regardless of how you learned of a suspected case of adult neglect and/or abuse, under the law, you must report it to the Department of Health and Wellness. Nothing more will be required of you other than the information you provide, and no action will be taken against you when you call, unless you provide information with malicious intent or without reason and probable cause.
If you know of an adult in need of protection, you must immediately report it by calling 1-800-225-7225.
Please leave your name and phone number. A staff member will contact you to discuss the case.
If you feel the person’s life is in danger, please call 911 immediately.
The case will be assigned to an Adult Protection Worker who will follow up on your information. If the Adult Protection Worker determines there are reasonable and probable grounds to believe the person is in need of protection, he/she will complete an assessment.
Based on the assessment, a care plan to mitigate the risks to the individual, which may include a referral for services in the home or placement in a long-term care facility, will be established.
Amendments to the Adult Protection Act will provide the authority for the Adult Protection Workers, Continuing Care Branch, Department of Health and Wellness to investigate alleged cases of financial abuse of seniors over the age of 65 who lack the mental capacity to protect themselves from financial abuse.
In the months ahead, the Department of Health and Wellness will be working with the Public Trustee, Department of Seniors, Department of Justice and the Department of Community Services to develop the program and implementation plan for the investigation of financial abuse
You should call your local police or the toll free Seniors Abuse Line at 1-877-833-3377.
There are many seniors groups, law enforcement agencies, and provincial departments that are proactively working to protect seniors from financial abuse.
Report a suspect case
Information for Health Care Workers