Knowledge Centre

Knowledge Centre

This Knowledge Centre contains links to online resources related to health system quality that may be of interest to patients and families, health care providers and academia.


Quality-improvement Information Protection Act
The Quality-improvement Information Protection Act gives existing legal protection for patient safety and quality review information to the NS Department of Health and Wellness. Previously, health facilities maintained their own data and review information without it being accessible to the province. The new legislation ensures that data and information accessed by the province will have the same legal protection it does when stored by health facilities. This will facilitate a strategic approach to system-wide provincial planning and improvements in patient safety.

An Act to Improve Patient Safety and Health Systems Accountability
The Improving Patient Safety and Health System Accountability Act (Patient Safety Act) requires the Nova Scotia Health Authority and the IWK Health Centre to report publicly and to the Department of Health and Wellness on a number of patient safety indicators. Additional indicators will be added in the future.

Apology Act
Nova Scotia’s Apology Act states that a health-care worker’s apology to a patient or family member can’t be used as evidence in legal proceedings to establish fault or liability. Instead, an apology is a sign of compassion and empathy.


Serious Reportable Event Interim Reporting
Through this policy, the Nova Scotia Health Authority and the IWK Health Centre will report serious adverse events in a more standardized way and within a reasonable timeframe, and also report quarterly to the Department of Health and Wellness.

Disclosure of Adverse Events
Disclosure of adverse events is an important part of the culture of safety. This policy is intended to assist organizations in creating or enhancing processes to communicate and support those who receive care and those who provide it when an adverse event occurs.


Quality Framework:
The Quality Framework for a High Performing Health and Wellness System in Nova Scotia can be used as a tool to promote a provincial approach to quality -- in policy, planning and program development, service delivery, education, technology, equipment, infrastructure, and design. The guide helps put us all on the same page. Consistency in our quality approaches and practices will lead to common best and promising practices across the entire system, greater sustainability, and, ultimately, improved health outcomes for all Nova Scotians.


Accreditation Canada

Canadian Patient Safety Institute

Infection Prevention and Control Canada

Institute for Healthcare Improvement (US)

Institute for Safe Medication Practices Canada

Patients for Patient Safety Canada