1. Accessibility Directorate
  2. Government of Nova Scotia Accessibility Plan

Government of Nova Scotia Accessibility Plan (2018–2021)

The Government of Nova Scotia is committed to building an inclusive environment in the way we work, do business, and provide services to Nova Scotians.

The Government of Nova Scotia Accessibility Plan was developed collaboratively by staff across departments, through discussions with employees with disabilities, and with input from the citizens we serve.

Read the Government of Nova Scotia Accessibility Plan:

The plan serves as government's first multi-year accessibility plan and outlines specific actions we will undertake over the next three years to ensure accessibility is considered in the development and delivery of our policies, programs and services, and in our workplace.

Between 2018 and 2021, government will focus on the following priorities:

  • Awareness and capacity building
  • Information and communications
  • Buildings, infrastructure, and public spaces
  • Employment
  • Delivery of goods and services


The Accessibility Plan outlines our first actions to improve accessibility across the organization. These commitments include:

  • developing new, compulsory employee training on accessibility and disability issues
  • implementing an accessible, user-centric government website that meets international accessibility standards (WCAG 2.0 AA)
  • conducting a review of government-owned and leased spaces to determine accessibility issues and priorities, and to develop an action plan to make them accessible by 2030
  • making accessibility improvements to provincial parks, beaches, and campgrounds
  • supporting the development of a mobile app (developed by Saint Mary’s University’s Inclusion by Design partnership) for employers seeking information on providing employee accommodations
  • developing a government-wide accessible customer service policy to ensure consistency across government