Frequently Asked Questions

Q: What is Employment Nova Scotia?

A: Employment Nova Scotia is part of the Department of Labour, Skills and Immigration, Skills and Learning Branch. It was established in the spring of 2009 to manage the delivery of training and skills development programming funded by the Canada-Nova Scotia Labour Market Development Transfer Agreements which are, as of 2018, the Labour Market Development Agreement and the Workforce Development Agreement.

Q: What has transferred to Labour & Advanced Education/Employment Nova Scotia?

A: On July 1, 2009, the funding and people to support the delivery of Employment Assistance Services; Skill Development; Labour Market Partnerships; Job Creation Partnerships; Self Employment Benefits; and Targeted Wage Subsidy transferred from Human Resources and Skills Development Canada/Service Canada to the Province of Nova Scotia. Community Coordinator agreements under any of these programs also transferred to Employment Nova Scotia.

Q: Where will staff be located?

A: In most cases, Employment Nova Scotia staff will remain in the same physical location and will now be co-located with Service Canada. Please refer to our list of Employment Nova Scotia office locations and postal addresses.

Q: How do I contact Employment Nova Scotia?

A: Online:

By telephone: Call your Program Officer or local office for specific enquiries or
Toll-Free: 1-877-223-0888 (toll-free within Nova Scotia) for referral information.

In person: Visit the Employment Nova Scotia office closest to you

Q: Where can I get the forms that I need?

A: The most commonly required forms are available for download on this website (by clicking on FORMS and RESOURCES on the left navigation menu) or from one of our offices.

Q: How do I find out if I am eligible for a program or service?

A: Visit a Nova Scotia Works centre in your community. Please refer to the following list of Nova Scotia Works Employment Services Centres or call 1-877-223-0888 (toll-free in Nova Scotia).

Q: How can I stay up to date on changes within Employment Nova Scotia?

A: You can always obtain current program and staff contact information at any Employment Nova Scotia or Service Canada office. If you need help in locating your closest office, please refer to our list of office locations or call 1-877-223-0888 (toll-free in Nova Scotia).