If you do not agree with a decision made about your case or the case of an immediate family member, you may submit an appeal request in writing to MSI.
PO Box 500, Halifax NS B3J 2S1
230 Brownlow Ave, Dartmouth NS
E-mail address: MSI@medavie.ca
This includes decisions about eligibility, refusal of a claim for entitled services or the amount paid on a claim.
Questions? Call MSI 1-800-563-8880
(Toll free in Canada)