If you do not agree with a decision made about your case or the case of an immediate family member, you may submit an appeal request in writing to MSI.
Mailing address:
PO Box 500, Halifax NS B3J 2S1
Location address:
230 Brownlow Ave, Dartmouth NS
E-mail address: MSI@medavie.ca
This includes decisions about eligibility, refusal of a claim for entitled services or the amount paid on a claim.
Questions? Call MSI 1-800-563-8880
(Toll free in Canada)