How to File a Complaint
1. Contact us
If you feel you have a Labour Standards complaint, contact us by phone or email, or drop in to one of our offices. Our officers will give you information that can help you decide whether or not to file a complaint. If you decide to file a complaint, our officers will send you a complaint form by fax or by mail, or you can pick one up from our offices.
2. Complete the form
Once you get the complaint form, complete all information, including the following:- Describe your complaint. Include what happened, when it happened, why it happened, and who was involved. Give the names of any others who can support your claim.
- State the amount claimed, if you are claiming money. Give the dollar amount that you are claiming and the dates that are involved.
Example: 2 weeks' pay instead of notice:
October 6, 2003-October 10, 2003 $300.00
October 13, 2003-October 17, 2003 + $300.00
Total $600.00 - Sign and date the complaint form. You must sign the form, certifying that the information is correct and that you understand the information will be shared with the other party.
3. Return the form to Labour Standards
You can return the complaint form to Labour Standards by fax, by mail, or by dropping it off to one of our offices. We must receive your Complaint Form within 6 months of the incident happening. If you are faxing, please remember to fax both sides of the form.
Complaint Filing Tips
Always keep documents such as pay stubs, cheques, work schedules, letters of termination, employment contracts, and other records.
Give us as much information as you can. This helps our officers when they look into your complaint.
When you attach documents, give us copies only. Do not give us originals.
File your complaint in plenty of time. Remember, we must receive your complaint no later than 6 months after the incident happened.
In some cases you can make an anonymous complaint. If you think you have a reason for keeping your identity unknown, talk to us about it. We can explain what we can and cannot do without your name.