How to apply for Income Assistance

To apply for Income Assistance, call 1-877-424-1177 or contact your local office.

First, check if you're eligible to apply on the Who can receive Income Assistance page.

When you call or visit an office to apply, have these items ready if you can:

bank statements for all of your accounts
your Social Insurance Number (SIN)
any other information that can help the caseworker understand your situation

Interpretive Services are available to help you apply.

You can also start your application ahead of time, by filling out the Record and Register form (PDF) and bring a printed copy to your local office. Completing this form in advance will help staff prepare and provide better support.

Getting help in an emergency

If you need financial assistance because of an emergency, call 1-877-424-1177 or contact your local office and let the caseworker know. They may be able to get you help faster.

Here are some examples of emergencies:

you have no money for food
your utilities (power or water) are going to be shut off
you might lose your home
you or your family's health or safety is at risk