Competencies are defined behaviours that contribute to outstanding performance in a particular job. In addition to the skills and knowledge expected of a Correctional Officer, they are also expected to demonstrate the competencies listed below.
Correctional Officers protect the public by administering orders of the Court, and other legal authorities. They provide a safe and secure environment, working as a team to respond effectively to evolving situations and environments. Correctional Officers assess, address and respond to the needs and risks of offenders. They ensure offenders are classified and managed to enhance safety, and are engaged in meaningful opportunities which encourage pro-social behaviour and positive change, ultimately leading to successful reintegration in the community.
Acting in a manner that staff and offenders recognize as a person with integrity adds value to the organization and helps to maintain a safe environment within a correctional facility.
Demonstrating effective oral and written communication skills when dealing with public, offenders and staff to promote a positive, effective, well managed institution through:
Monitoring the correctional facility to ensure a safe and secure environment by recognizing changes in the facility environment. Also eliminating, minimizing or mitigating possible hazards or threats by observing interpersonal dynamics, physical environment, technology, training and supervisory skills.
Managing and monitoring the offenders by being present, building rapport, ensuring standards are consistently met in order to maintain control and be responsive to daily needs by:
Providing a safe and secure environment for the public, offenders and staff by knowing safety and security practices, participating in required training and applying knowledge and skills/expertise through:
Managing conflict in a way that builds rapport, demonstrates leadership skills, and contributes to the well-being of the facility by: